dismissed
EB-1C
dismissed EB-1C Case: Software Development
Decision Summary
The appeal was dismissed because the petitioner provided inconsistent descriptions of the beneficiary's job duties abroad. The initial petition described non-qualifying operational duties, while the response to a Request for Evidence (RFE) listed entirely new, high-level managerial duties, creating doubt as to the reliability of the evidence and the true nature of the beneficiary's role.
Criteria Discussed
Employment Abroad In A Managerial/Executive Capacity Proposed Employment In A Managerial/Executive Capacity Definition Of Managerial Capacity
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U.S. Citizenship and Immigration Services MATTER OF N-USA, INC. Non-Precedent Decision of the Administrative Appeals Office DATE: MAY 14, 2019 APPEAL OF NEBRASKA SERVICE CENTER DECISION PETITION: FORM I-140, IMMIGRANT PETITION FOR ALIEN WORKER The Petitioner, a software development and consulting company, seeks to permanently employ the Beneficiary as an IT Program Manager under the first preference immigrant classification for multinational executives or managers. Immigration and Nationality Act (the Act) section 203(b)(l)(C), 8 U.S.C. § 1153(b)(l)(C). This classification allows a U.S. employer to permanently transfer a qualified foreign employee to the United States to work in an executive or managerial capacity. The Director of the Nebraska Service Center denied the petition, concluding that the record did not establish, as required, that the Beneficiary was employed abroad in a managerial or executive capacity, or that the Beneficiary will be employed in a managerial or executive capacity in the United States. On appeal, the Petitioner submits additional evidence and asserts that the Beneficiary has been employed abroad in a managerial capacity, and that the Beneficiary will be employed in a managerial capacity in the United States. Upon de nova review, we will dismiss the appeal. I. LEGAL FRAMEWORK An immigrant visa is available to a beneficiary who, in the three years preceding the filing of the petition, has been employed outside the United States for at least one year in a managerial or executive capacity, and seeks to enter the United States in order to continue to render managerial or executive services to the same employer or to its subsidiary or affiliate. Section 203(b )(1 )(C) of the Act. The Form I-140, Immigrant Petition for Alien Worker, must include a statement from an authorized official of the petitioning United States employer which demonstrates that the beneficiary has been employed abroad in a managerial or executive capacity for at least one year in the three years preceding the filing of the petition, that the beneficiary is corning to work in the United States for the same employer or a subsidiary or affiliate of the foreign employer, and that the prospective U.S. employer has been doing business for at least one year. See 8 C.F.R. § 204.5(j)(3). Matter ofN-USA, Inc. II. DEFINITIONS "Managerial capacity" means an assignment within an organization in which the employee primarily manages the organization, or a department, subdivision, function, or component of the organization; supervises and controls the work of other supervisory, professional, or managerial employees, or manages an essential function within the organization, or a department or subdivision of the organization; has authority over personnel actions or functions at a senior level within the organizational hierarchy or with respect to the function managed; and exercises discretion over the day-to-day operations of the activity or function for which the employee has authority. Section 10l(a)(44)(A) of the Act. Based on the statutory definitions of managerial and executive capacity, the Petitioner must first show that the Beneficiary will perform certain high-level responsibilities. Champion World, Inc. v. INS, 940 F .2d 1533 (9th Cir. 1991) (unpublished table decision). Second, the Petitioner must prove that the Beneficiary will be primarily engaged in managerial or executive duties, as opposed to ordinary operational activities alongside the Petitioner's other employees. See Family Inc. v. USCIS, 469 F.3d 1313, 1316 (9th Cir. 2006); Champion World, 940 F.2d 1533. III. EMPLOYMENT ABROAD IN A MANAGERIAL CAP A CITY In a letter submitted with the petition, the Petitioner asserted that its foreign affiliate employed the Beneficiary as its associate (from September 17, 2007, to September 30, 2008), senior associate (from October 1, 2008, to March 31, 2009), and senior software engineer ( from April 1, 2009, to March 1, 2011). In its response to the Director's request for evidence (RFE), the Petitioner stated that the Beneficiary "performed his job duties as project lead." The Director found that the Petitioner had not established that this foreign employment was in a primarily managerial capacity. 1 When examining the claimed managerial or executive capacity of a given beneficiary, we will look to the petitioner's description of the job duties. Beyond the required description of the job duties, we examine the company's organizational structure, the duties of a beneficiary's subordinate employees, the presence of other employees to relieve a beneficiary from performing operational duties, the nature of the business, and any other factors that will contribute to understanding a beneficiary's actual duties and role in a business. Accordingly, we will discuss evidence regarding the Beneficiary's job duties along with evidence of the nature of the foreign employer's business and its staffing levels. A. Duties The Petitioner initially described the Beneficiary's duties abroad as follows: 1 The Petitioner does not claim that the Beneficiary has been employed in an executive capacity. Therefore. we restrict our analysis to whether the Beneficiary has been employed in a managerial capacity. 2 Matter ofN-USA, Inc. During his employment atc=]India, [the Beneficiary] researched, designed, wrote and tested new software programs; developed existing systems by analyzing and identifying areas for modification; maintained systems by monitoring, identifying and correcting software defects; wrote user and technical documentation; worked closely with other teams, such as QA, systems analysts, deployment/IT and onsite/client professionals for knowledge transfer or requirement clarification etc.; consulted clients/colleagues concerning the maintenance and performance of software systems and asking questions to obtain information, clarify details and implement information; investigated new technologies; constantly updated technical knowledge and skills by attending in-house and/or external courses, read manual and accessed new applications; problem solving and thinking laterally as part of a team or individually to meet the needs of the project; handled administrative responsibilities apart from day-to-day work like assistance in recruitment and training. The initial filing included human resources documents showing the progression of the Beneficiary's employment abroad as an associate starting on September 17, 2007; as a senior associate following a promotion on October 1, 2008; and as a senior software engineer following a "redesignation" of the compensation structure at the company on April 1, 2009. In his RFE, the Director stated that the record does not establish that the Beneficiary's role abroad was managerial or executive; that the job duties were vague. In response to the Director's RFE, the Petitioner claimed that the duties listed above covered the Beneficiary's employment from September 2007 to April 2009, and that on April 17, 2009, he "was given managerial level responsibilities as a Project Lead to manage software development projects" but was "not formally promoted." It stated that his managerial duties and percentages of time devoted to those duties from April 17, 2009, to March 1, 2011, included: • Recommend hire and fire team members, promote and demote, schedule work and conduct performance reviews - 15% • Set project goals and timelines and prepare the project schedule - 15% • Directed team to design and development of new products/Applications/Functionality- 15% • Allocate resources according to the project plan and reallocate resources as required- 10% • Lead the meetings with client Business and Product Management group in order to define the product roadmap, requirements and prioritization - 10% • Provided technical leadership, Led project planning sessions with team members to analyze requirements, provide design options, and provide work breakdown estimates - 15% • Mentored less-experienced developers and manage their daily work assignments-5% • Meet with key stakeholders/managers to set the project goals and determine the methodologies to achieve those goals - 5% • Lead internal and client steering project progress meetings and created necessary project parameters guidelines. Discussed the project risks/issues and jointly working out resolutions/mitigations - 10% With the RFE response, the Petitioner also submitted copies of emails and asserted that they serve as contemporaneous evidence that the Beneficiary was acting in a managerial capacity. The Petitioner 3 Matter ofN-USA, Inc. explained that the Beneficiary did not possess a managerial job title while employed by the foreign subsidiary but had managerial responsibilities. In the denial notice, the Director noted that the position descriptions submitted with the petition and in response to the RFE were inconsistent, and that the new description added managerial duties not presented with the initial petition. The Director stated that the inconsistencies "create doubt as to the reliability of the evidence submitted and the true nature of the beneficiary's role abroad." We agree. In its response to the Director's RFE, the Petitioner listed entirely new duties for the Beneficiary. The initial description had the Beneficiary performing solely non-qualifying operational/technical duties, while the second duty description has the Beneficiary tasked with higher level duties. The Petitioner must resolve these inconsistencies with independent, objective evidence pointing to where the truth lies. Matter of Ho, 19 I&N Dec. 582, 591-92 (BIA 1988). The purpose of the RFE is to elicit further information that clarifies whether eligibility for the benefit sought has been established. 8 C.F.R. § 103.2(b)(8). When responding to an RFE, a petitioner cannot offer a new position to a beneficiary, or materially change a position's title, its level of authority within the organizational hierarchy, or its associated job responsibilities. A petitioner must establish that the position offered to a beneficiary, when the petition was filed, merits classification as a managerial or executive position. See Matter of Michelin Tire Corp., 17 I&N Dec. 248, 249 (Reg'l Comm'r 1978). If significant changes are made to the initial request for approval, a petitioner must file a new petition rather than seek approval of a petition that is not supported by the facts in the record. The information provided by the Petitioner in its response to the Director's RFE did not clarify or provide more specificity to the original duties of the position, but rather added new generic managerial duties to the job description. We note that the Director referenced the Petitioner's prior Form I-140, Immigrant Petition for Alien Worker, petition filed on behalf of the Beneficiary for the position of senior software engineer - micro/web. That petition was filed under the second preference category for advanced degree professionals. The labor certification application accompanying the Form I-140 described the Beneficiary's employment as a senior software engineer with I I Ltd. from September 17, 2007, to February 28, 2011. The job description provided is nearly identical to the original job description provided by the Petitioner with the current Form I-140, and shows that Beneficiary primarily performed software engineering services during the entire time period in question. 2 A letter dated March 11, 2013, from~~----- senior executive of human resources at.__ ____ ~~-------' Ltd., submitted with that petition confirms those job duties. It does not mention any managerial duties performed by the Beneficiary during his tenure at the foreign affiliate in India. Therefore we find that the initial position description, corroborated by the previously submitted labor certification application and letter from the employer, is the more credible description of the Beneficiary's employment abroad. The description submitted with the RFE response seeks to artificially elevate the Beneficiary's position, but this new, changed description is not supported by 2 The description listed on the labor certification application contains all of the duties from the original submission in this petition, with the addition of "adhere to D values and applied □ policies and procedures." 4 Matter ofN-USA, Inc. the record. Thus, the focus on our analysis will be based on the job description submitted with the initial petition. An employee who "primarily" performs the tasks necessary to produce a product or to provide services is not considered to be "primarily" employed in a managerial or executive capacity. See, e.g., sections 10l(a)(44)(A) and (B) of the Act (requiring that one "primarily" perform the enumerated managerial or executive duties); Matter of Church Scientology Int'!, 19 I&N Dec. 593,604 (Comm'r 1988). On appeal, the Petitioner states that the statute does not require the Beneficiary to "devote 100% of his time to managerial duties as long as at least 51 % of those job duties are managerial in nature." It restates the job duties provided in its response to the RFE and states that they are "typical Information Systems Managers sole duties" according to the DOL's Occupational Outlook Handbook (OOH). However, as noted, we will analyze the initial job description rather than the new description provided in response to the RFE. Here, the Petitioner has not demonstrated that any of the duties assigned to the Beneficiary in the initial description were managerial in nature. Rather, the initial description of the Beneficiary's duties showed that he primarily performed software engineering services for the Petitioner's clients. For example, the description indicated that he designed, wrote, and tested new software programs; developed and maintained existing systems; wrote user and technical documentation; and investigated new technologies. The Petitioner has not shown that the Beneficiary performed high-level responsibilities and has not established that the Beneficiary was primarily engaged in managerial or executive duties, as opposed to ordinary operational activities alongside the Petitioner's other employees. On appeal, the Petitioner again asserts that the emails submitted with the RFE response serve as contemporaneous evidence that the Beneficiary was acting in a managerial capacity. The emails provided include statements such as: • "I really appreciate all of your efforts in managing and leading the team to complete the first release." However, this statement from the Beneficiary's purported superior is dated January 17, 2009, prior to his claimed start date as project lead on April 17, 2009. • "Please target to complete these tasks today." This statement from the Beneficiary to a purported subordinate is dated February 16, 2009, prior to his claimed start date as project lead. • "I have completed this process for my team." This statement from the Beneficiary to his purported superior regarding performance reviews references the completion by another employee of his self-assessment, and does not confirm that the Beneficiary actually conducted the employee's performance review. • "From today until farther instructions, [the Beneficiary] will play the role of a team lead/Project Lead." • "As per the plan we need to start this on 17th May [2010] and [the Beneficiary] would be the Project Lead/POC from offshore perspective." This email from a purported manager of development gives a different start date for his claimed role as project lead. 5 Matter ofN-USA, Inc. Other emails refer to the Beneficiary as a project lead (November 19, 2010); indicate the Beneficiary's dissatisfaction with the qualifications of potential team members (October 25, 2010); and demonstrate the Beneficiary giving instructions to his team (July 27, 2009). However, the emails do not demonstrate the Beneficiary's employment in a primarily managerial position nor do they serve as independent, objective evidence of the Beneficiary's claimed revised duties. They do not resolve the discrepancies between the Petitioner's initial claim that the Beneficiary served as a senior software engineer from April 1, 2009, to March 1, 2011, and its later claim that he served as a project lead during that time period. Instead the emails introduce further discrepancies concerning the date of the Beneficiary's claimed elevation to project lead, raising doubt about the claims made. Moreover, the incidental performance of the claimed actions as a "project lead" is not sufficient to establish that the Beneficiary was primarily engaged in qualifying managerial duties abroad, especially in light of the original description of the duties of a senior software engineer in this petition and in the previously filed petition. The Petitioner has not resolved the inconsistencies in the job descriptions with independent, objective evidence pointing to where the truth lies. Matter of Ho, 19 I&N Dec. at 591-92. For the above reasons, the Petitioner has not established that the Beneficiary's primarily performed managerial duties abroad. B. Staffing In an organizational chart and list of job duties submitted in response to the RFE, the Petitioner stated the Beneficiary's job as "Senior Software Engineer in the Role of Project Lead" and provided the job descriptions for the Beneficiary's subordinates abroad, including "Lead Development," three "Senior Software Engineers," and "Member Technical Staff." The organizational chart showed that the Beneficiary reported to the senior manager of development, and that each of the Beneficiary's purported subordinates holds at least a bachelor's degree. On appeal, the Petitioner states that the Beneficiary supervised professionals who "freed up the beneficiary's time so that he could do primarily managerial tasks." Here, even if we consider the roles oflead development, senior software engineer, and technical staff member as professional jobs, the Petitioner has not resolved the inconsistencies in the record regarding the Beneficiary's role abroad. He was initially listed as a senior software engineer, with the same roles and duties as the other three senior software engineers referenced in the organizational chart. It was only in response to the RFE that the Petitioner sought to elevate his position to a managerial role. When examining the managerial capacity of a beneficiary, we review the totality of the evidence, including descriptions of a beneficiary's duties and his or her subordinate employees, the nature of a petitioner's business, the employment and remuneration of employees, and any other evidence contributing to a complete understanding of a beneficiary's actual role in a business. The evidence must substantiate that the duties of a beneficiary and his or her subordinates correspond to their placement in an organization's structural hierarchy and artificial tiers of subordinate employees and 6 Matter ofN-USA, Inc. inflated job titles are not probative and will not establish that an organization is sufficiently complex to support an executive or manager position. Because the Petitioner has not established with independent, objective evidence that the Beneficiary served abroad in a managerial role as project lead, instead of senior software engineer, we find that the organizational chart submitted in response to the RFE is not credible. Moreover, in the absence of evidence that the Beneficiary actually primarily performed managerial duties, the existence of professional subordinates is not sufficient to demonstrate that the Beneficiary was employed in a managerial capacity. Based on the deficiencies discussed above, the Petitioner has not established that the Beneficiary was employed in a managerial or executive capacity abroad. IV. U.S. EMPLOYMENT IN A MANAGERIAL CAPACITY The Director also found that the Petitioner did not establish that it will employ the Beneficiary in a managerial capacity. The Petitioner does not claim that the Beneficiary will be employed in an executive capacity. A. Duties The Petitioner initially stated that the Beneficiary's position would include the duties summarized below: • Manage personnel actions such as making recommendations to hire, fire, promote, schedule work and performance reviews of his team members - 15%; • Manage, lead and support several projects in Data Services portfolio - 15%; • Interface with key stakeholders/managers to determine overall goals and policies, monitor and evaluate the progress of the project in meeting its goals and identify resources to fill gaps where needed - 20%; • Interact with offshore project managers to define and deliver complex features - 10%; • Mentor and motivate on-site leads and offshore teams - 5%; • Guide project team on technical challenges and client communication- 10%; • Create Statement of work (SOW) docs and other supporting documents - 5% • Analyze project risks, costs, and benefits -10%; • Manage customer issues through Quality Control process and direct team to resolve them in a timely manner- 10%. It stated that the Beneficiary would be performing these duties on behalf of one of its clients,c=] In the RFE, the Director stated that the Beneficiary's job description was too vague to establish whether the Beneficiary's duties would be primarily managerial, executive, or neither. The Director asked for additional details regarding the offered position. 7 Matter ofN-USA, Inc. In response, the Petitioner restated the original job description and added explanations of the Beneficiary's day-to-day authority for decision making, which expands and elaborates on the first bullet of the job description. The Director denied the petition, finding that the Beneficiary's job description is based on "broad tasks, which suggest a general sense of the beneficiary's heightened degree of discretionary authority but fail to convey an understanding of what the beneficiary would actually be doing on a daily basis." The Petitioner states on appeal that the Director failed to consider the nine duties of the program manager, and states that the duties are "in line" with the description of the program manager position in the OOH. The Petitioner's reliance on the general descriptions found in the OOH is misplaced, as it does not contain provisions that take into account the statutory and regulatory requirements that are relevant in this matter. Specifically, the Petitioner is subject to section 203(b)(l)(C) of the Act as well as the definitions and provisions found in 8 C.F.R. § 204.5(j). Both statutory and regulatory provisions require the Petitioner to establish that the Beneficiary's proposed employment would be primarily in a qualifying managerial capacity. 8 C.F.R. § 204.5(j). Simply meeting general guidelines set out in OOH is not sufficient. The Petitioner also asserts on appeal that the listed job duties show that the program manager does not primarily perform non-managerial tasks, and that the duties are not vague and generalized. We disagree. For example, the Petitioner stated that the Beneficiary will manage, lead, and support several projects in "Data Services portfolio." It also stated that that the Beneficiary would be performing these duties on behalf of one of its clients,c=J However, it is not clear what the "Data Services portfolio" is comprised of and whether it is part of the work to be performed for D The Petitioner stated that the Beneficiary will interface with key stakeholders/managers to determine overall goals and policies, monitor and evaluate the progress of the project in meeting its goals, and identify resources to fill gaps where needed. However, it does not identify the key stakeholders/managdrs, it ldoes not identify the goals and policies that need to be determined, and it does not describe th project or identify a timeline for providing services toe=] It stated that the Beneficiary will interact with offshore project managers to define and deliver complex features. However, it does not identify the offshore project managers or describe their duties, it does not explain how these duties are managerial, and it does not explain what complex features need to be defined and delivered. 3 Similarly, it stated that the Beneficiary will mentor and motivate on-site leads and offshore teams, but it does not identify the on-site leads and offshore teams, describe their duties, indicate how the Beneficiary will mentor and motivate them, or explain how these duties are managerial. The Petitioner stated that the Beneficiary will guide the project team on technical challenges and client communication, but it does not identify the project team or provide examples of any types of client communication or identify who will be responsible for that communication. It stated that the Beneficiary will create a SOW, but it doesn't explain how this duty is managerial. The Petitioner further stated that the Beneficiary will manage customer issues through the "Quality Control process," 3 The organizational chart provided by the Petitioner for the~project does not identify any offshore workers on the project. 8 Matter ofN-USA, Inc. but it does not describe the process or identify the Beneficiary's specific role(s) in that process or what staff will support him. We note that the Petitioner's response to the RFE provided additional detail regarding only one of the Beneficiary's original job duties related to managing personnel actions, which covers only 15% of his purported daily duties. Although this description provides specific information about his authority to make personal decisions, it did not provide additional detail regarding how he spends the other 85% of his day. Thus, we cannot determine if the Beneficiary's duties are primarily managerial based on the initial job duties and the Petitioner's response to the RFE. Specifics are clearly an important indication of whether a beneficiary's duties are primarily executive or managerial in nature, otherwise meeting the definitions would simply be a matter ofreiterating the regulations. Fedin Bros. Co., Ltd. v. Sava, 724 F. Supp. 1103, 1108 (E.D.N.Y. 1989), aff'd, 905 F.2d 41 (2d. Cir. 1990). Here, the Petitioner has not provided the necessary detail or an adequate explanation of the Beneficiary's activities in the course of his daily routine. We also note that the Beneficiary's direct supervisor holds the title of program director, and because the record does not contain a description of the program director's duties, the record is not clear how the duties of program director and IT program manager differ. In a letter submitted with the petition, the Petitioner stated that the Beneficiary's supervisor provides only general guidance to the Beneficiary in exercise of his duties, but it does not list the supervisor's duties. It appears likely that the pdograj director would perform many of the supervisory duties that are allotted to the Beneficiary on th project. For the above reasons, the Petitioner has not established that the Beneficiary's position would be primarily managerial in nature. B. Staffing The statutory definition of"managerial capacity" allows for both "personnel managers" and "function managers." See sections 101(a)(44)(A)(i) and (ii) of the Act. The term "function manager" applies generally when a beneficiary does not supervise or control the work of a subordinate staff but instead is primarily responsible for managing an "essential function" within the organization. See section 101(a)(44)(A)(ii) of the Act. Personnel managers are required to primarily supervise and control the work of other supervisory, professional, or managerial employees. The statute plainly states that a "first line supervisor is not considered to be acting in a managerial capacity merely by virtue of the supervisor's supervisory duties unless the employees supervised are professional." Section 101(a)(44)(A) of the Act. If a petitioner claims that a beneficiary directly supervises other employees, those subordinate employees must be supervisory, professional, or managerial, and the beneficiary must have the authority to hire and fire those employees, or recommend those actions, and take other personnel actions. Sections 101(a)(44)(A)(ii)-(iii) of the Act; 8 C.F.R. § 204.5(j)(2). With the initial petition, the Petitioner asserted that the Beneficiary will supervise five professionals who each possess a bachelor's degree or higher. In the RFE, the Director requested job descriptions for all the Beneficiary's subordinates, to determine whether any of them qualify as managers, supervisors, or professionals. 9 Matter ofN-USA, Inc. In response to the RFE, the Petitioner provided an organizational chart showing four programmer analysts and one technical specialist as subordinate to the Beneficiary. The Petitioner stated that in addition to being a "traditional manager," the Beneficiary's position is also a function manager position. It stated that its business is completion of software development projects, and that delivery of those projects "is the basis for our existence." Thus, it asserted that "IT Program Management is our most important 'essential function."' It stated that the Beneficiary plays a critical role "in ensuring the smooth execution and success of [the Petitioner's] projects for its key clients." In the denial notice, the Director noted that the organizational chart does not show the Beneficiary's position within the overall organizational structure and concluded that the Beneficiary's subordinates do not hold positions that are primarily managerial or supervisory in nature. The Director noted that the job descriptions of the subordinates are vague and do not clearly show what they do on a daily basis or how they relieve the Beneficiary from performing non-qualifying tasks. On appeal, the Petitioner states that the Beneficiary's salary shows that "he occupies an important position with significant supervisory responsibilities." However, the Beneficiary's salary alone does not indicate that his position is primarily managerial in nature. The Petitioner states that the job descriptions of the Beneficiary's subordinates show that the program manager does not perform primarily non-managerial tasks. It also states that the Beneficiary's subordinates are professionals because they all possess bachelor's degree. It states that it does not have to provide an organizational chart that "traces [the Beneficiary] up to the CEO." While the Director required only "brief' job descriptions of the Beneficiary's subordinates in his RFE, the Petitioner must still establish that the Beneficiary's subordinates hold professional positions. In evaluating whether a beneficiary manages professional employees, we must evaluate whether the subordinate positions require a baccalaureate degree as a minimum for entry into the field of endeavor. Cf 8 C.F.R. § 204.5(k)(2) (defining "profession" to mean "any occupation for which a U.S. baccalaureate degree or its foreign equivalent is the minimum requirement for entry into the occupation"). Section 101 ( a)(32) of the Act, states that"[ t ]he term profession shall include but not be limited to architects, engineers, lawyers, physicians, surgeons, and teachers in elementary or secondary schools, colleges, academies, or seminaries." Therefore, we must focus on the level of education required by the position, rather than the degree held by subordinate employee. The possession of a bachelor's degree by a subordinate employee does not automatically lead to the conclusion that an employee is employed in a professional capacity. Here, the descriptions provided establishes by a preponderance of the evidence that the programmer analysts are professional employees, but it does not establish that the technical specialist is a professional employee. However, because the Petitioner has not established that the Beneficiary's duties would be primarily managerial in nature as discussed above, particularly in light of the vague duties of the proffered position and undetermined duties of the program director, we cannot determine that the Beneficiary is a personnel manager who will primarily supervise and control the work of the four programmer analysts. 10 Matter ofN-USA, Inc. The Petitioner also asserts that the Beneficiary is a function manager. The term "function manager" applies generally when a beneficiary does not supervise or control the work of a subordinate staff but instead is primarily responsible for managing an "essential function" within the organization. See section 10l(a)(44)(A)(ii) of the Act. If a petitioner claims that a beneficiary will manage an essential function, it must clearly describe the duties to be performed in managing the essential function. In addition, the petitioner must demonstrate that "(1) the function is a clearly defined activity; (2) the function is 'essential,' i.e., core to the organization; (3) the beneficiary will primarily manage, as opposed to perform, the function; ( 4) the beneficiary will act at a senior level within the organizational hierarchy or with respect to the function managed; and ( 5) the beneficiary will exercise discretion over the function's day-to-day operations." Matter of G- Inc., Adopted Decision 2017-05 (AAO Nov. 8, 2017). In this matter, as set forth above, the Petitioner has not clearly described the managerial duties to be performed by the Beneficiary. Further, the Petitioner states that the Beneficiary will serve as an IT program manager for a single clientr==] but it does not describe how the management of a single program for one client is essential to the organization. In a letter submitted with the petition, the Petitioner stated that it provides IT business solutions and services to "250+ clients worldwide," but it has not described any other programs for any other clients. With only seven of its 390 employees devoted to a silgle lroject for one of its more than 250 clients, the Beneficiary's role as IT program manager of the project does not appear to be essential to the organization. Further, the Petitioner has not established that the Beneficiary will act at a senior level within the Petitioner's organizational hierarchy or with respect to the function managed, as it has not provided job descriptions for the Beneficiary's supervisor(s) or provided an organizational chart covering the entire organization. We cannot determine if the Beneficiary acts at a senior level in the organizational hierarchy or exercises discretion over day-today operations without understanding the roles of his supervisors(s) and understanding where he fits within the organizational structure of the company. Based on the deficiencies discussed above, the Petitioner has not established that it will employ the Beneficiary in a primarily managerial capacity in the United States. Finally, the Petitioner asserts on appeal that the Director failed to apply the "preponderance of the evidence" standard. We disagree. A petitioner bears the burden of establishing eligibility for the immigration benefit sought. Section 291 of the Act, 8 U.S.C. § 1361; Matter of Skirball Cultural Ctr., 25 I&N Dec. 799, 806 (AAO 2012). A petitioner must establish that it meets each eligibility requirement by a preponderance of the evidence. Matter of Chawathe, 25 I& N Dec. 369, 375-76 (AAO 2010). In other words, a petitioner must show that what it claims is "more likely than not" or "probably" true. To determine whether a petitioner has met its burden under the preponderance standard, we consider not only the quantity, but also the quality (including relevance, probative value, and credibility) of the evidence. Id. at 376; Matter of E-M-, 20 I&N Dec. 77, 79-80 (Comm'r 1989). The evidence before the Director did not demonstrate that it was more likely than not that that the Beneficiary was employed primarily in a managerial capacity abroad, or that the Petitioner will employ the Beneficiary in a primarily managerial capacity in the United States. 11 Matter ofN-USA, Inc. V. CONCLUSION The appeal will be dismissed for the above stated reasons, with each considered an independent and alternative basis for the decision. In visa petition proceedings, it is the petitioner's burden to establish eligibility for the immigration benefit sought. Section 291 of the Act, 8 U.S.C. § 1361. The Petitioner has not met that burden. ORDER: The appeal is dismissed. Cite as Matter ofN-USA, Inc., ID# 3355400 (AAO May 14, 2019) 12
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