dismissed H-1B Case: Information Technology
Decision Summary
The appeal was dismissed because the petitioner failed to establish that the proffered 'technical analyst-support' position qualifies as a specialty occupation. The AAO found that the petitioner did not demonstrate that a bachelor's degree in a specific specialty is a normal minimum requirement for the role, citing the Department of Labor's Occupational Outlook Handbook which indicates that degrees in various fields like computer science, business, or even liberal arts can be acceptable for similar positions.
Criteria Discussed
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U.S. Citizenship
and Immigration
Services
In Re: 6059401
Appeal of California Service Center Decision
Form I-129, Petition for a Nonimmigrant Worker
Non-Precedent Decision of the
Administrative Appeals Office
Date : FEB. 11, 2020
The Petitioner, an information technology company, seeks to temporarily employ the Beneficiary as a
"technical analyst- support" under the H-lB nonimmigrant classification for specialty occupations. See
Immigration and Nationality Act (the Act) section 101(a)(15)(H)(i)(b), 8 U.S.C. § 1101(a)(15)(H)(i)(b).
The H-lB program allows a U.S. employer to temporarily employ a qualified foreign worker in a
position that requires both (a) the theoretical and practical application of a body of highly specialized
knowledge and (b) the attainment of a bachelor's or higher degree in the specific specialty ( or its
equivalent) as a minimum prerequisite for entry into the position.
The Director of the California Service Center denied the petition, concluding that the proffered
position does not qualify as a specialty occupation. On appeal, the Petitioner submits additional
evidence and asserts that the Director erred.
Upon de nova review, we will dismiss the appeal. 1
I. LEGAL FRAMEWORK
Section 214(i)(l) of the Act, 8 U.S.C. § 1184(i)(l), defines the term "specialty occupation" as an
occupation that requires:
(A) theoretical and practical application of a body of highly specialized knowledge,
and
(B) attainment of a bachelor's or higher degree in the specific specialty (or its
equivalent) as a minimum for entry into the occupation in the United States.
The regulation at 8 C.F.R. § 214.2(h)(4)(ii) largely restates this statutory definition, but adds a non
exhaustive list of fields of endeavor. In addition, the regulations provide that the proffered position
must meet one of the following criteria to qualify as a specialty occupation:
1 We follow the preponderance of the evidence standard as specified in Matter ofChawathe , 25 I&N Dec. 369, 375-76
(AAO 2010).
(]) A baccalaureate or higher degree or its equivalent is normally the minimum
requirement for entry into the particular position;
(2) The degree requirement is common to the industry in parallel positions among
similar organizations or, in the alternative, an employer may show that its
particular position is so complex or unique that it can be performed only by an
individual with a degree;
(3) The employer normally requires a degree or its equivalent for the position; or
( 4) The nature of the specific duties [is] so specialized and complex that knowledge
required to perform the duties is usually associated with the attainment of a
baccalaureate or higher degree.
8 C.F.R. § 214.2(h)(4)(iii)(A). We construe the term "degree" to mean not just any baccalaureate or
higher degree, but one in a specific specialty that is directly related to the proposed position. See Royal
Siam Corp. v. Chertoff, 484 F.3d 139, 147 (1st Cir. 2007) (describing "a degree requirement in a
specific specialty" as "one that relates directly to the duties and responsibilities of a particular
position").
II. PROFFERED POSITION
The Petitioner described the duties of the proffered "technical analyst - support" position, and the
percentage of the Beneficiary's time required to perform them, as follows:
• Resolve technical and functional issues for our customers [ 60%];
• Contribute to [s]ervice [a]utomation and [p]roactive initiatives [20%]; and
• Participate in the [t]eam building and knowledge sharing activities as part of the
[ o ]rganizational [ r ]eadiness effort [20%]. 2
According to the Petitioner, the position "requires, at a minimum, a Bachelor's degree in Computer
Science, Management Information Systems, Science, Engineering, Math, Physics, Chemistry, or
equivalent." 3
III. ANALYSIS
Upon review of the record in its totality and for the reasons set out below, we determine that the
Petitioner has not demonstrated that the proffered position qualifies as a specialty occupation. 4
2 The Petitioner provided expanded duty descriptions. Although we omit the expanded duty descriptions for brevity, we
have reviewed them in their entirety.
3 In response to the Director's request for evidence (RFE), the Petitioner modified its degree requirement to "a Bachelor's
degree in Computer Science, a related Engineering field, Computer Information Systems, Information Technology, or
equivalent." The record does not establish why the Petitioner modified its degree requirement atter filing the petition.
4 Although some aspects of the regulatory criteria may overlap, we will address each of the criteria individually.
2
Specifically, the record does not establish that the job duties require an educational background, or its
equivalent, commensurate with a specialty occupation. 5
A. First Criterion
The criterion at 8 C.F.R. § 214.2(h)(4)(iii)(A)(I) requires that a baccalaureate or higher degree in a
specific specialty, or its equivalent, is normally the minimum requirement for entry into the particular
position. To inform this inquiry, we recognize the U.S. Department of Labor's (DOL) Occupational
Outlook Handbook (Handbook) as an authoritative source on the duties and educational requirements of
the wide variety of occupations that it addresses. 6
On the labor condition application (LCA)7 submitted in support of the H-lB petition, the Petitioner
designated the proffered position under the occupational category "Computer Systems Analysts,"
corresponding to the Standard Occupational Classification code 15-1121. The subchapter of the
Handbook titled "How to Become a Computer Systems Analyst" states, in relevant part, that "[a]
bachelor's degree in computer or information science is common, although not always a requirement.
Some firms hire analysts with business or liberal arts degrees who have skills in information
technology or computer programming. . . . Many [ computer systems] analysts have liberal arts
degrees and have gained programming or technical expertise elsewhere." Bureau of Labor Statistics,
U.S. Dep't of Labor, Occupational Outlook Handbook, Computer Systems Analysts,
https://www.bls.ov/ooh/computer-and-information-technology/computer-systems-analysts.htm#tab-
4 (last visited Feb. 10, 2020).
The Handbook's observation that degrees in disparate fields of computer science, business, and liberal
arts may qualify a worker for computer systems analyst positions does not establish that a bachelor's
or higher degree in a spec[fic specialty, or its equivalent, is normally the minimum requirement for
entry into the particular position. Since there must be a close correlation between the required
specialized studies and the position, the requirement of a degree with a generalized title, such as
business or liberal arts, without further specification, does not establish the position as a specialty
occupation. Cf Matter of Michael Hertz Assocs., 19 I&N Dec. 558, 560 (Comm'r 1988).
To prove that a job requires the theoretical and practical application of a body of highly specialized
knowledge as required by section 214(i)(l) of the Act, a petitioner must establish that the position
requires the attainment of a bachelor's or higher degree in a specialized field of study or its equivalent.
As discussed supra, we interpret the degree requirement at 8 C.F.R. § 214.2(h)(4)(iii)(A) to require a
5 The Petitioner submitted documentation to support the H- IB petition, including evidence regarding the proffered position
and its business operations. While we may not discuss every document submitted, we have reviewed and considered each
one.
6 We do not maintain that the Handbook is the exclusive source ofrelevant information. That is, the occupational category
designated by the Petitioner is considered as an aspect in establishing the general tasks and responsibilities of a proffered
position, and we regularly review the Handbook on the duties and educational requirements of the wide variety of
occupations that it addresses. Nevertheless, to satisfy the first criterion, the burden of proof remains on the Petitioner to
submit sufficient evidence to support a finding that its particular position would normally have a minimum, specialty
degree requirement, or its equivalent, for entry.
7 A petitioner submits the LCA to DOL to demonstrate that it will pay an H-IB worker the higher of either the prevailing
wage for the occupational classification in the area of employment or the actual wage paid by the employer to other
employees with similar duties, experience, and qualifications. Section 212(n)(l) of the Act; 20 C.F.R. § 655.731(a).
3
degree in a specific specialty that is directly related to the proposed position. Although a general
purpose bachelor's degree, such as a degree in business, may be a legitimate prerequisite for a
particular position, requiring such a degree, without more, will not justify a conclusion that a particular
position qualifies for classification as a specialty occupation. Royal Siam Corp., 484 F.3d at
147. Therefore, the Handbook's recognition that a general, non-specialty "background" in business is
sufficient for entry into the occupation strongly suggests that a bachelor's degree in a spec[fic specialty
is not a standard, minimum entry requirement for this occupation.
Furthermore, the Handbook does not establish whether the combination of a liberal arts degree and
generalized "programming or technical expertise," is equivalent to a bachelor's or higher degree in
computer or information science, which is "not always a requirement" for entry.
On appeal, the Petitioner cites a district court case, Next Generation Tech., Inc. v. Johnson, (S.D.N.Y.
Sept. 29, 2017), as relevant here. Next Generation Tech, Inc. arises out of a different jurisdiction than
the instant matter. 8 Nevertheless, even if we considered the logic underlying Next Generation Tech,
Inc., we find that the Petitioner has not demonstrated that the proffered position is a specialty
occupation.
First, the court in Next Generation Tech., Inc. addressed our reading of the Handbook's discussion of
the entry requirements for positions located within a different and separate occupational category,
"Computer Programmers," rather than the "Computer Systems Analysts" category designated by the
Petitioner in the LCA relating to this case. As noted above, the Handbook specifically states, in part,
that "[s]ome firms hire analysts with business or liberal arts degrees who have skills in information
technology or computer programming. . . . Many [ computer systems] analysts have liberal arts
degrees and have gained programming or technical expertise elsewhere." Accordingly, workers with
a bachelor's or higher degree in disparate fields such as business or liberal arts are qualified to become
"technical analysts."
Moreover, the court in Next Generation Tech., Inc. relied in part on a U.S. Citizenship and Immigration
(USCIS) policy memorandum regarding "Computer Programmers" indicating generally preferential
treatment toward computer programmers, and "especially" toward companies in that particular
petitioner's industry. However, USCIS rescinded the policy memorandum cited by the court in Next
Generation Tech. Inc. 9 Therefore, for the reasons discussed, we are unpersuaded that Next Generation
Tech., Inc. requires us to conclude that the proffered position satisfies the first criterion.
The Petitioner also asserts on appeal that the Handbook's observations regarding the disparate degree
fields that may qualify a worker for computer system analyst positions nevertheless satisfy the first
criterion because:
8 In contrast to the broad precedential authority of the case law ofa United States circuit court, we are not bound to follow
the published decision of a United States district court in matters arising even within the same district. See Matter of K-S-,
20 T&N Dec. 715, 719-20 (BIA 1993). Although we will give the reasoning underlying a district judge's decision due
consideration when it is properly before us, we need not follow the analysis as a matter of law. Id.
9 See USCIS Policy Memorandum PM-602-0142, Rescission of the December 22, 2000 ''Guidance memo on HJB
computer related positions" (Mar. 31, 2017), https://www.uscis.gov/sites/default/files/files/nativedocuments/PM-6002-
0142-H- l BComputerRelatedPositionsRecission.pdf.
4
[ computer s ]ystems analysts must understand the business field they are working in.
For example, a hospital may want an analyst with a thorough understanding of health
plans . . . . Having knowledge of their industry helps [computer] systems analysts
communicate with managers to determine the role of the information technology (IT)
systems in an organization.
Bureau of Labor Statistics, U.S. Dep't of Labor, Occupational Outlook Handbook, Computer Systems
Analysts, https://www.bls.ov/ooh/computer-and-information-technology/computer-systems-analysts
.htm#tab-4 (last visited Feb. 10, 2020). The Petitioner states that the Handbook's observation "directly
addresses why the requirements for the position may vary be employer." However, the Handbook
does not observe that a healthcare provider requires its computer systems analysts to have a bachelor's
or higher degree in medicine in order to understand health plans-the Handbook observes that"[ m ]any
[ computer systems] analysts have liberal arts degrees and have gained programming or technical
expertise elsewhere." Id. Neither the Handbook nor the Petitioner explain how a bachelor's or higher
degree in liberal arts helps computer systems analysts to "understand the business field they are
working in," particularly when, as in this case, the business field in which the Beneficiary would work
is information technology. Moreover, even if the Handbook established how a bachelor's or higher
degree in business or liberal arts would help computer systems analysts understand health plans in the
hospital example, as noted above the Handbook does not establish that the unspecified level of
"programming or technical expertise" combined with such a degree would be equivalent to a
bachelor's or higher degree in computer science.
Next, the Petitioner asserts on appeal that opinion letters in the record written byl I
a orolessor of co,uter applicatioru; and information ~s at the University of! I anU
I a professor of computer science atl__J_Jniversity, satisfy the first criterion.
As a matter of discretion, we may use opinion statements submitted by the Petitioner as advisory. Matter
o_f Caron Int'!, Inc., 19 I&N Dec. 791, 795 (Comm'r 1988). However, we may give an opinion less
weight if it is not in accord with other information in the record or if it is in any way questionable.
Id. We are ultimately responsible for making the final determination regarding an individual's
eligibility for the benefit sought; the submission of expert opinion letters is not presumptive evidence
of eligibility. Id.; see also Matter o_f V-K-, 24 I&N Dec. 500, 502 n.2 (BIA 2008) ("[E]xpert opinion
testimony, while undoubtedly a form of evidence, does not purport to be evidence as to 'fact' but
rather is admissible only if 'it will assist the trier of fact to understand the evidence or to determine a
fact in issue."') .
.___ __ _.Is opinion letter does not appear to correspond to the proffered position I l<loes not
specifically refer to the Beneficiary and, although he lists duties for a position on which he based his
opinion, they do not match the Petitioner's description of the proffered position's duties, quoted
above. 10 Doubt cast on any aspect of a petitioner's proof may undermine the reliability and sufficiency
of the remaining evidence offered in support of the visa petition. Matter of Ho, 19 I&N Dec. 582,591
(BIA 1988).
10 Although! I asserts that he copied the Petitioner's duty descriptions "verbatim," neither the number of duties, nor
the language of the duty description, nor the percentage of the Beneficiary's time to perform any of the duties match the
information in the record submitted by the Petitioner.
5
Additionally, there is no evidence thatl I has conducted any research or studies pertinent to the
educational requirements for such positions, and no indication of recognition by professional
organizations that he is an authority on those specific requirements. We note that, in a single
paragraph,I ldiscusses his "research[] [into] the specific labor market and commerce standards
for California, in which [the Petitioner] is incorporated." As a result,! I concludes that "the
Technical Analyst position with [the Petitioner] as a Computer Systems Analyst occupation is typical
and increasingly common." However, the Beneficiary, whoml I does not address specifically
in his opinion letter, would work in Florida, not in California. Therefore, his research into trends in
California is misplaced. Furthermore, I I did not report that he conducted research pertinent to
the normal educational requirements for such positions throughout the United States.
In contrast tol I's opinion letter, I ~ s letter specifically identifies the Beneficiary
and asserts that he reviewed "copies of a letter from the [Petitioner] outlining the job duties of the
position"; however, I I does not state or paraphrase the duties on which he based his
opinion. Based on the extent to whichl Is opinion focuses on duties that do not appear to
correspond to the proffered position, I ~' s omission of specific duties raises questions
regarding whether he had sufficient knowledge of the proffered position. As noted, doubt cast on any
aspect of a petitioner's evidence may undermine the reliability and sufficiency of the remaining
evidence. Matter of Ho, 19 I&N Dec. at 591. Similar to l Is opinion letter,I l's
letter asserts that it is "based on research regarding the issues discussed herein."I lopines,
"it is my experience-based on my teaching in this field and on the job placement patterns of our
graduating students and recruitment trends of employers nationwide-that such companies will only
hire bachelor's graduates for Tech Analyst - Support positions" and "the subject position ... cannot
be properly performed without bachelor's-level training in Comrmter Science, MIS, a related
Engineering field, or [an] other closely related field." However, likel I there is no evidence
thatl lhas conducted any research or studies pertinent to the educational requirements for
such positions, and no indication of recognition by professional organizations that he is an authority
on those specific requirements. Additionally, as noted above, the Handbook observes that disparate
fields such as business and liberal arts may qualify applicants, contrary to the opinions ofl I
and I I
Given that the opinions ot1 landl I are not substantiated by objective research or
studies, and the extent to which their opinions are not in accord with other information in the record,
they bear minimal probative value. See Matter of Caron Int 'l, Inc., 19 I&N Dec. at 79 5.
In summation, the Petitioner has not satisfied the criterion at 8 C.F.R. § 214.2(h)(4)(iii)(A)(l).
B. Second Criterion
The second criterion presents two alternative prongs: "The degree requirement is common to the
industry in parallel positions among similar organizations or, in the alternative, an employer may show
that its particular position is so complex or unique that it can be performed only by an individual with
a degree[.]" 8 C.F.R. § 214.2(h)(4)(iii)(A)(2). The first prong contemplates common industry
practice, while the alternative prong narrows its focus to the Petitioner's specific position.
6
1. First Prong
To satisfy the first prong of the second criterion, the Petitioner must establish that the "degree
requirement" (i.e., a requirement of a bachelor's or higher degree in a specific specialty, or its
equivalent) is common to the industry in parallel positions among similar organizations.
We generally consider the following sources of evidence to determine if there is such a common degree
requirement: whether the Handbook reports that the industry requires a degree; whether the industry's
professional association has made a degree a minimum entry requirement; and whether letters or
affidavits from firms or individuals in the industry establish that such firms "routinely employ and
recruit only degreed individuals." See Shanti, Inc. v. Reno, 36 F. Supp. 2d 1151, 1165 (D. Minn. 1999)
(quoting Hird/Blaker Corp. v. Sava, 712 F. Supp. 1095, 1102 (S.D.N.Y. 1989) (considering these
"factors" to inform the commonality of a degree requirement)).
As noted above, the Handbook does not indicate that a bachelor's or higher degree in a specific
specialty, or its equivalent, is a common requirement within the industry for parallel positions among
similar organizations. Furthermore, the record does not establish that a professional association for
computer systems analysts has made a qualifying degree a minimum entry requirement.
On appeal, the Petitioner asserts that seven job postings submitted in response to the Director's RFE
satisfy the first prong of the second criterion. The positions' titles, with the reported degree
requirements, are as follows:
• Support engineer; "Bachelor's degree in Computer Science, Engineering, Math,
Physics, Information Systems or a related field";
• Support escalation engineer; "B.S. degree in Computer Science";
• Customer success - functional specialist; "University undergraduate degree ( or
higher) in computer science, engineering, or comparable educational background";
• Cloud support associate; "Bachelor's degree in Information Science/ Information
Technology, Computer Science, Engineering, Mathematics, Physics, or a related
field";
• Support engineer; "BS in Computer Science, Engineering or a related technical
field, or relevant technical experience";
• Solutions architect; "Bachelor's degree in Computer Science [or] related
engineering field"; and
• Solutions architect, DevOps; "BA/BS degree in Computer Science or a related
engineering field."
We first note that the employers appear to be in the Petitioner's general industry. The record contains
a report from D&B Hoovers, noting that those two employers are among the Petitioner's "top 3
competitors." Common knowledge regarding the employers for the remaining job posting also
indicates that they are also in the Petitioner's general industry. However, the record, and specifically
the job postings, does not contain sufficient information to determine the extent to which the employers
are similar to the Petitioner beyond all being in the same general industry.
7
We next note that the third job posting, for the "customer success - functional specialist" position
indicates that the "preferred" work location would be in Ireland, not in the United States. Although
the job posting includes an "additional locations" section, it is blank. Therefore, this job posting bears
minimal probative value.
Additionally, the job postings contain information about the products or services for which the workers
would provide support that differ from the Petitioner's description of its software, for which the
Beneficiary would provide customer support, raising questions regarding the extent to which the
positions are parallel to the proffered position. For example, the fifth job posting discuss the
employer's electronic book tablet hardware for which the workers would provide support. As another
example, the sixth job posting specifically addresses "helping U.S. [i]ntelligence [c]ommunity
agencies implement innovative cloud computing solutions and solve technical problems," raising
questions regarding the extent to which the proffered position and the Petitioner's clients-and their
technical problems and computing solutions-are parallel to the position in that job posting. 11
Even if all of the job postings indicated that a requirement of a bachelor's degree in a specific specialty
is common to the industry in parallel positions in the United States among similar organizations (which
they do not), the Petitioner does not demonstrate what statistically valid inferences, if any, can be
drawn from the job postings with regard to the common educational requirements for entry into
parallel positions in similar organizations. See generally Earl Babbie, The Practice of Social Research
186-228 (7th ed. 1995). Moreover, given that there is no indication that the advertisements were
randomly selected, the validity of any such inferences could not be accurately determined even if the
sampling unit were sufficiently large. See id. at 195-96 ( explaining that"[ r ]andom selection is the key
to [the] process [of probability sampling]" and that "random selection offers access to the body of
probability theory, which provides the basis for estimates of population parameters and estimates of
error").
In summation, the job postings do not establish that a bachelor's or higher degree in a specific
specialty, or its equivalent, is common to the industry in parallel positions among similar
organizations.
The Petitioner also asserts on appeal that the opinion letters from I I and I I
discussed above, satisfy the first prong of the second criterion. Specifically, the Petitioner quotes LJ.
I Is opinion that "the industry standard for a position such as Technical Analyst for [the Petitioner]
is to be filled through recruiting a college graduate with the minimum of a Bachelor's Degree in
Computer Science, Computer Engineering, Computer Information Systems, Information Technology,
or a related area, or the equivalent." The Petitioner also quotes I ls' s opinion that "it is my
experience-based on my teaching in this field and on the job placement patterns of our graduating
students and recruitment trends of employers nationwide-that such companies will only hire
bachelor's graduates for Tech Analyst - Support positions." However, as noted above,I ~
□. · n does not appear to correspond to the petition and, even if it did, there is no evidence that
and I I have conducted any research or studies pertinent to the educational
requirements for such positions, and no indication of recognition by professional organizations that
11 The record generally refers to the Petitioner's accounting software, which does not appear to be the type of "cloud
computing solutions" and "technical problems" particular to the "U.S. [i]ntelligence [c]ommunity."
8
they are authorities on those specific requirements. Moreover, as noted above, the Handbook observes
that degrees in disparate fields such as business and liberal arts may qualify applicants. Given that the
opinions ofl I and I I are not substantiated by objective research or studies, and the
extent to which their opinions are not in accord with other information in the record, they bear minimal
probative value. See Matter of Caron Int'l, Inc., 19 I&N Dec. at 795.
In summation, the Petitioner has not satisfied the first alternative prong of 8 C.F.R.
§ 214.2(h)( 4)(iii)(A)(2).
2. Second Prong
The second alternative prong of 8 C.F.R. § 214.2(h)(4)(iii)(A)(2) is satisfied if the Petitioner shows
that its particular position is so complex or unique that it can be performed only by an individual with
at least a bachelor's degree in a specific specialty, or its equivalent.
On appeal, the Petitioner asserts that it "does not offer off-the-shelf 'one size fits all' software";
instead, its "enterprise application software [is] designed to satisfy the very unique and specific needs
of certain organizations of differing sizes and in a variety of industries." However, the Petitioner
concedes that "[t]he common complaint about the enterprise software is that it lacks flexibility and
agility." Accordingly, the Petitioner's statements that its software lacks flexibility and is designed to
satisfy organizations of differing sizes undermines its statement that its software is not "one size fits
all." The contradiction obscures our understanding of how complex the software for which a
"technical analyst - support" must provide support is, and the extent to which a "technical analyst -
support" must understand how the enterprise software that "lacks flexibility" could be customized to
"satisfy the very unique and specific needs of certain organizations of differing sizes in a variety of
industries."
The Petitioner focuses on eight specific expanded duty descriptions on appeal, 12 to assert that the
proffered position is sufficiently complex or unique:
• Investigate and resolve issues by conducting internal research of [the Petitioner's]
knowledge base, working with [the Petitioner's] with [sic] development team and
peer senior members and own specialized knowledge and experience of the
product(s); When needed, setup [sic] internal test cases with these technologies to
reproduce the problem internally;
• Create single and multi org setup with security profiles, primary ledger, secondary
ledger, MRC ledger, inter and intra company, and cross currency balancing setup's
[sic];
• Resolve issues or open up bugs and [ the Petitioner's] internal forum question using
a functional format, which product managers / developers can easily understand so
the issue is resolved in a timely fashion; and develop a complex understanding of
[the Petitioner's] products;
12 In response to the Director's RFE, the Petitioner provided 29 expanded duty descriptions, which as noted above we omit
for brevity, although we have reviewed them in their entirety.
9
• Set up lab environments for test cases to reproduce customers' functional setup
issues to enable the [Petitioner's] [d]evelopment team to fix bugs. While working
through customers [sic] issues, there is often a need to test and reproduce issues in
house in our [l]ab environment. These tests can involve setting up an end-to-end
replica of the customer's environment, including the version, database setup and all
the relevant orchestration needed to reproduce the issues; utilize in-depth
knowledge of finance modules;
• Capture new technical and functional content and improve existing content based
on the troubleshooting and resolution of customers' technical and functional issues;
• Create new technical SQL signatures for automation when relevant;
• Participate in [b ]eta programs and product/platform testing; and
• Author and maintain technical documents as part of the [k ]now ledge [b] ase used
by [the Petitioner's] customers and internal employees. This task includes creating,
modifying, and reviewing content within the Knowledge Management System
( consultative articles, case studies, and white papers) as part of a constant and
ongoing effort to have re-use value of the information that is derived on working
each and every [s]ervice [r]equest. It includes authoring [d]ocuments/[n]otes and
adding them to the [k]nowledge [b]ase for the benefit of [the Petitioner's]
customers, with the aim of having them self-service the solution and thus
potentially avoid the need to log a [s]ervice [r]equest. These [d]ocuments are
extremely technical in nature and very specific and elaborate as to troubleshooting
steps that can be followed by customers to resolve a problem at hand.
The record does not establish how the proffered position is so complex or unique that it can be
performed only by an individual with a bachelor's or higher degree in a specific specialty, or its
equivalent. For example, for the first expanded duty, the record does not establish the issues the
Beneficiary would "investigate and resolve," the methodology the Beneficiary would use to
"investigate" those issues and "research" the Petitioner's knowledge base, and how the Beneficiary
would "work[] with" the Petitioner's development team. The record also does not establish the steps
the Beneficiary would take in order to "setup [sic] internal test cases." Accordingly, our ability to
determine the extent to which investigating and resolving issues, researching the knowledge base,
working with the Petitioner's development team, and setting up test cases are complex or unique is
limited. As another example, the expanded duties are unclear whether the Beneficiary would perform
the test cases she would set up, referred to in the first and fourth expanded duties quoted above, or
rather whether the Petitioner's development team would conduct tests after the Beneficiary has "[s]et
up lab environments." In either event, similar to the first expanded duty, the fourth expanded duty
does not elaborate on how the Beneficiary would set up the lab environments, which limits our ability
to understand the extent to which the task may be complex or unique. As another example, the record
does not elaborate on what the Beneficiary would do to "[p]articipate in [b]eta programs," as stated in
the seventh expanded duty, which limits our ability to determine whether that participation is
sufficiently complex or unique. Additionally, we note that the task of"[ creating] SQL signatures"
does not require a bachelor's or higher degree in a specific specialty, or its equivalent.
Furthermore, we note that the Petitioner asserts that expanded duties for each of the Beneficiary's
primary duties-totaling 100% of her time to perform-involve "working with [the Petitioner's]
development team," "[ serving] as a key member" for "[ s ]ervice [ a ]utomation and [p ]roactive
10
[i]nitiatives, and "[serving] as a key member" in "team building and knowledge sharing activities."
The record does not establish the other individuals in the development team, or the other generalized
teams of which the Beneficiary would "[s]erve as a key member"; however, considering that the
Beneficiary's duties overlap with teams of other workers, the record raises questions regarding how
unique the Beneficiary's duties within the Petitioner's organization are.
As another example, the record does not establish how the most time-consuming primary duty ( 60%)
satisfies the second prong of the second criterion. As noted above, the record does not establish the
issues the Beneficiary would investigate and resolve, how she would do so, and how the Beneficiary
would set up lab environments for test cases. 13 Other examples of the expanded duties provided for
the first primary duty of "[ resolving] technical and functional issues for our customers" are
"[r]ecommend [and] provide fixes related to account receivables [sic] performance bottlenecks" and
"[a]ssist customers to resolve AR to GL reconciliation issues during month end and year end
accounting book closure"; however, the record does not describe the performance bottlenecks or issues
or establish how providing the fixes and resolutions is so complex or unique that only an individual
with a bachelor's or higher degree in a specific specialty, or its equivalent, can do so. The record does
not substantiate how the remainder of the duty description is sufficiently complex or unique.
The Petitioner also asserts on appeal thatl Is opinion letter, discussed above, satisfies the
second prong of the second criterion. 14 The Petitioner specifically emphasizes! l's opinion
that "a candidate must have completed course work [sic] and training in Computer Science, Computer
Engineering, Computer Information Systems, Information Technology, or a related area at the
undergraduate level at a minimum to competently handle the duties required by the Technical Analyst
position." However, as discussed above, the Handbook observes that a candidate need not have a
bachelor's or higher degree in computer science, computer engineering, or a related field, or its
equivalent, for entry into the particular position; rather, degrees in disparate fields such as business or
liberal arts may qualify applicants. Moreover, as noted above, even if I I's opinion
corresponded to the petition-which does not appear to be the case-there is no evidence thatD
C7iias conducted any research or studies pertinent to educational requirements for such positions,
and no indication of recognition by professional organizations that he is an authority on those specific
requirements. Given thatl ts opinion is not substantiated by objective research or studies, and
the extent to which it is not in accord with other information in the record, it bears minimal probative
value. See Matter of Caron Int'l, Inc., 19 I&N Dec. at 795.
The Petitioner did not sufficiently develop relative complexity or uniqueness as an aspect of the duties
of the position, and it did not identify any tasks that are so complex or unique that only a specifically
degreed individual could perform them. Accordingly, the Petitioner has not satisfied the second
alternative prong of 8 C.F.R. § 214.2(h)(4)(iii)(A)(2).
13 The first four of the eight expanded duties emphasized on appeal conespond to the most time-consuming (60%) duty.
14 Unlike other criteria, the Petitioner does not specifically assert on appeal, and the record does not support the conclusion.
that! ts opinion letter satisfies the second prong of the second criterion.
11
C. Third Criterion
The third criterion of 8 C.F.R. § 214.2(h)(4)(iii)(A) entails an employer demonstrating that it normally
requires a bachelor's degree in a specific specialty, or its equivalent, for the position.
On appeal, the Petitioner asserts that six job announcements for "Technical Analyst positions similar
or parallel to the proffered position" satisfy the third criterion. However, all six job announcements
state verbatim in sections titled "Detailed Description and Job Requirements" that the positions require
a "BS Computer [sic] Science I Management Information Systems/ Science I Engineering I Math/
Physics / Chemistry." The allowance of a bachelor's degree in any "science" field, including fields
unrelated to computer science such as biology and zoology, and moreover the specific inclusion of a
bachelor's degree in chemistry, which, without explanation, appears to be unrelated to the field of
computer science, does not establish that the Petitioner normally requires a bachelor's or higher degree
in a specific specialty, or its equivalent.
Additionally, the six job announcements are undated, raising questions regarding whether they inform
what the Petitioner normally required at the time of filing the petition. Although the job
announcements are undated, we note that they all bear a string of numbers and letters beginning with
"18," possibly indicating that they are for job announcements posted in 2018 after the petition filing
date, in which case they would not bear probative value for the third criterion. A petitioner must
establish eligibility for the benefit it is seeking at the time the petition is filed. See 8 C.F.R.
§ 103 .2(b )( 1 ). A visa petition may not be approved based on speculation of future eligibility or after
the Petitioner or Beneficiary becomes eligible under a new set of facts. See Matter of Michelin Tire
Corp., 17 I&N Dec. 248, 249 (Reg'l Comm'r 1978). Even if the Petitioner posted the job
announcements beginning with "18" in 2018 as of the petition filing date, they would not establish
what the Petitioner normally requires-throughout its history since it was founded four decades ago
prior to 2018 for the position.
We further note that, before the Petitioner modified its degree requirement in response to the Director's
RFE, the Petitioner initially stated that the position "requires, at a minimum, a Bachelor's degree in
Computer Science, Management Information Systems, Science, Engineering, Math, Physics,
Chemistry, or equivalent," which is essentially identical to its requirements stated in the six job
announcements. Again, a visa petition may not be approved at a future date after a petitioner or
beneficiary becomes eligible under a new set of facts. See Matter of Michelin Tire Corp., 17 I&N at
249.
The Petitioner also submits for the first time on appeal a table with three columns, listing 26 six-digit
"Employee IDs"; with a corresponding "Degree" level of either "Bachelor," "Bachelor (equiv.),"
"Master," or "Master ( equiv.)"; and a "Subject/Major," respectively. The Petitioner describes this
table as "a list of a representative sampling of current employees holding this exact position, as well
as their respective degrees." However, the record does not establish whether or when the Petitioner
hired the represented individuals and the duties of the individuals' positions, in order to determine the
extent to which they are similar to the proffered position and whether the positions require the
individuals to possess a bachelor's or higher degree in a specific specialty, or its equivalent. On the
contrary, as discussed above, the job announcements in the record establish that the Petitioner does
not require a bachelor's or higher degree in a specific specialty, or its equivalent, but rather permits
12
degrees in general fields of science, and specifically in the field of chemistry, which is unrelated to
the field of computer science, for "Technical Analyst positions similar or parallel to the proffered
position."
The Petitioner again asserts on appeal that opinion letters froml landl I satisfy the
third criterion. Specifically, the Petitioner emphasizes I ~s conclusion that "[the Petitioner]
would naturally seek out only a Computer Systems Analyst for a position such as Technical Analyst
among the majority of such professionals as described by [the Handbook] and O*NET who hold a
Bachelor's Degree." 15 The Petitioner also quotesl l's opinion that "it is my experience
based on my teaching in this field and on the job placement patterns of our graduating students and
recruitment trends of employers nationwide-that such companies will only hire bachelor's graduates
for Tech Analyst - Support positions." However, contrary to the opinion letters, the job
announcements discussed above establish that the Petitioner does not seek out only workers with a
bachelor's or higher degree in a spec[fic specialty, or its equivalent, for 'Technical Analyst positions
similar or parallel to the proffered position." Instead, the Petitioner permits degrees in general fields
of science, and specifically in the field of chemistry, which is unrelated to the field of computer
science, for entry in to such positions. Again, given the extent to which the opinion letters are not in
accord with other information in the record, they bear minimal probative value. See Matter of Caron
Int'!, Inc., 19 I&N Dec. at 795.
In summation, the Petitioner has not satisfied the criterion at 8 C.F.R. § 214.2(h)(4)(iii)(A)(3).
D. Fourth Criterion
The fourth criterion at 8 C.F.R. § 214.2(h)(4)(iii)(A) requires a petitioner to establish that the nature
of the specific duties is so specialized and complex that the knowledge required to perform them is
usually associated with the attainment of a baccalaureate or higher degree in a specific specialty, or its
equivalent.
The Petitioner's assertions on appeal regarding the fourth criterion are identical to its assertions
regarding the second prong of the second criterion. 16 However, for the reasons stated above in the
analysis regarding the second prong of the second criterion, we are unpersuaded that the nature of the
specific duties is so specialized and complex that the knowledge required to perform them is usually
associated with the attainment of a bachelor's or higher degree in a specific specialty, or its equivalent.
Again we note that, given that I Is opinion letter does not appear to correspond to the petition,
it is not substantiated by objective research or studies, and the extent to which his opinion is not in
15 The Occupational Information Network (O*NET) summary report for "Computer Systems Analysts" does not state a
requirement for a bachelor's degree for this occupation. Rather, it assigns this occupation a Job Zone "Four" rating, which
groups it among occupations for which "most ... require a four-year bachelor's degree, but some do not." O*NET OnLine
Summary Report for "15-1121.00 - Computer Systems Analysts," http://www.onetonline.org/link/summary/15-l 121.00
(last visited Feb. 10, 2020). The summary report does not indicate that the bachelor's or higher degree must be in a specific
specialty, or its equivalent.
16 The Petitioner addresses both criteria in the same section under a heading that addressed both the second prong of the
second criterion and the fourth criterion. Although the two criteria are similar, they are distinct.
13
accord with other information in the record, it bears minimal probative value. 17 See Matter of Caron
Int'!, Inc., 19 I&N Dec. at 795.
The Petitioner has not demonstrated in the record that its proffered pos1t10n 1s one with duties
sufficiently specialized and complex to satisfy 8 C.F.R. § 214.2(h)(4)(iii)(A)(4).
IV. CONCLUSION
In visa petition proceedings, it is the petitioner's burden to establish eligibility for the immigration
benefit sought. Section 291 of the Act, 8 U.S.C. § 1361. The Petitioner has not met that burden.
ORDER: The appeal is dismissed.
17 Similar to the second prong of the second criterion, the Petitioner does not specifically asse1i on appeal, and the record
does not supp011 the conclusion, thatl Is opinion letter satisfies the fourth criterion.
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