dismissed H-1B Case: Restaurant Management
Decision Summary
The appeal was dismissed because the petitioner, a restaurant, failed to establish that the proffered position of general manager qualifies as a specialty occupation. The decision cited the Department of Labor's Occupational Outlook Handbook, which indicates that a bachelor's degree in a specific specialty is not the normal minimum requirement for food service manager positions. The petitioner did not demonstrate that the position was sufficiently complex or unique to necessitate a degree.
Criteria Discussed
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identifiing data deleted Do pevmt clearly unwarranted invasion of personal privacy PUBLIC COPY U.S. Department of Homeland Security 20 Massachusetts Ave. NW, Rm. 3000 Washington, DC 20529 U.S. Citizenship and Immigration Services ' FILE: SRC 04 242 51773 Office: TEXAS SERVICE CENTER PETITION: Petition for a Nonirnmigrant Worker Pursuant to Section lOl(a)(lS)(H)(i)(b) of the Immigration and Nationality Act, 8 U.S.C. 5 1 lOl(a)(lS)(H)(i)(b) ON BEHALF OF PETITIONER: INSTRUCTIONS: This is the decision of the Administrative Appeals Office in your case. All materials have been returned to the office that originally decided your case. Any further inquiry must be made to that office. Robert P. Wiemann, Chief Administrative Appeals Office SRC 04 242 5 1773 Page 2 DISCUSSION: The service center director denied the nonimrnigrant visa petition. The matter is now on appeal before the Administrative Appeals Office (AAO). The appeal will be dismissed. The petition will be denied. The petitioner is a restaurant. It seeks to employ the beneficiary as a general manager and to classify him as a nonimrnigrant worker in a specialty occupation pursuant to section lOl(a)(lS)(H)(i)(b) of the Immigration and Nationality Act (the Act), 8 U.S.C. ยง 1 lOl(a)(lS)(H)(i)(b). The director denied the petition on the ground that the record failed to establish that the proffered position qualifies as a specialty occupation. The petitioner filed a motion to reopen or reconsider, and in the alternative an appeal, which was considered by the director as untimely. The director treated the appeal as a motion to reopen and denied on the ground that the petitioner failed to overcome the basis of the denial. The director subsequently reopened the proceeding and forwarded the petitioner's appeal to the AAO. The director's decision of November 17, 2005 denying the petition will be withdrawn upon request of the director, and the appeal filed by the petitioner will be considered. Section 214(i)(l) of the Act, 8 U.S.C. 1184(i)(l), defines the term "specialty occupation" as an occupation that requires: (A) theoretical and practical application of a body of highly specialized knowledge, and (B) attainment of a bachelor's or higher degree in the specific specialty (or its equivalent) as a minimum for entry into the occupation in the United States. As provided in 8 C.F.R. 214.2(h)(4)(iii)(A), to qualify as a specialty occupation the position must meet one of the following criteria: (I) A baccalaureate or higher degree or its equivalent is normally the minimum requirement for entry into the particular position; (2) The degree requirement is common to the industry in parallel positions among similar organizations or, in the alternative, an employer may show that its particular position is so complex or unique that it can be performed only by an individual with a degree; (3) The employer normally requires a degree or its equivalent for the position; or (4) The nature of the specific duties is so specialized and complex that knowledge required to perform the duties is usually associated with the attainment of a baccalaureate or higher degree. Citizenship and Immigration Services (CIS) interprets the term "degree" in the criteria at 8 C.F.R. 3 214.2(h)(4)(iii)(A) to mean not just any baccalaureate or higher degree, but one in a specific specialty that is directly related to the proffered position. The record of proceeding before the AAO contains: (1) Form 1-129 and supporting documentation; (2) the director's request for evidence (RFE); (3) the petitioner's response to the RFE; (4) the director's decision; and SRC 04 242 5 1773 Page 3 (5) Form I-290B, an appeal brief, and supporting materials. The AAO reviewed the record in its entirety before issuing its decision. The petitioner describes itself as a Mexican restaurant with a seating capacity of 250 and nightly musical entertainment. The petitioner states that it was established in 2003, has over 40 employees, and that its gross income during its first nine months of operation amounted to nearly $2 million. Federal income tax returns in the record list the petitioner's gross receipts at $1,919,155 in 2003 and $2,125,141 in 2004. The petitioner proposes to hire the beneficiary for three years, at a salary of $36,400/year, to serve as its general manager. The duties of the position are described as follows in a letter accompanying the petition: [The beneficiary] will be responsible for planning and coordinating the development and direction of Ole! Restaurants, Inc. Reporting to the owners, he will also manage daily operations, supervise employees, monitor the restaurant's financial transactions, and direct payroll records. In its response to the RFE the petitioner provided a further description of the job duties, in the form of the resume of the individual currently in the proffered position, whom the beneficiary would replace: Responsible for monitoring management of restaurant's 42 employees' daily duties and customer service. In charge of financial planning, expansion and capital investments. Handle all relationships with accountants, lawyers, government entities, etc. Maintain budget (including attracting and contracting with outside talent), and executive controls on inventory, food quality and preparation. Oversee the recruitment of employees and restaurant advertising. Resolve conflicts. The petitioner claims that the minimum educational requirement for the proffered position is a baccalaureate degree in hospitality management or a related specialty. The beneficiary is qualified for the job, the petitioner declares, by virtue of his high school education in Venezuela, subsequent training programs, and twelve years of experience as a general manager in the restaurant industry. In her decision the director cited information in the Department of Labor (D0L)'s Occupational Outlook Handbook (Handbook) on food service managers indicating that individuals with a variety of educational levels and relevant work experience could be hired for such positions. The record did not show that a baccalaureate or higher degree in a specific specialty is required to perform the duties of the proffered position, the director determined, or that the position qualifies as a specialty occupation under any other criteria enumerated at 8 C.F.R. 5 214.2(h)(4)(iii)(A). On appeal counsel asserts that the evidence of record demonstrates that the proffered position is a specialty occupation and that the beneficiary is qualified to perform the services thereof. Counsel asserts that the director ignored evidence of its incumbent general manager's educational credentials, which include a degree in accounting from a Venezuelan university. Counsel contends that the duties of the general manager position at issue in this position are a more complicated type of food service manager that requires a specialty degree. Counsel quotes sections of the Handbook's entry on food service managers discussing the role that a degree in food service management can play in enhancing applicants' hiring prospects for restaurant manager positions. In counsel's view, the director's decision failed to adequately explain the basis for denying the petition. SRC 04 242 5 1773 Page 4 In determining whether a position meets the statutory and regulatory criteria of a specialty occupation, CIS routinely consults the DOL Handbook as an authoritative source of information about the duties and educational requirements of particular occupations. Factors typically considered are whether the Handbook indicates a degree is required by the industry; whether the industry's professional association has made a degree a minimum entry requirement; and whether letters or affidavits from firms or individuals in the industry attest that such firms "routinely employ and recruit only degreed individuals." See Shanti, Inc, v. Reno, 36 F.Supp. 2d 115 1, 1165 (D.Minn. 1999) (quoting HirdBlaker Corp. v. Suva, 764 F.Supp. 1095, 1102 (S.D.N.Y. 1989)). CIS also analyzes the specific duties and complexity of the position at issue, with the Handbook's occupational descriptions as a reference, as well as the petitioner's past hiring practices for the position. See Shanti, Inc. v. Reno, id., at 1165-66. Food service managers, including restaurant general managers, are described as follows in the DOL Handbook, 2006-07 edition, at 45-46: Food service managers are responsible for the daily operations of restaurants and other establishments that prepare and serve meals and beverages to customers. Besides coordinating activities among various departments, such as kitchen, dining room, and banquet operations, food service managers ensure that customers are satisfied with their dining experience. In addition, they oversee the inventory and ordering of food, equipment, and supplies and arrange for the routine maintenance and upkeep of the restaurant, its equipment, and facilities. Managers generally are responsible for all of the administrative and human- resource functions of running the business, including recruiting new employees and monitoring employee performance and training. In most full-service restaurants . . . the management team consists of a general manager, one or more assistant managers, and an executive chef. [Emphases in the original.] . . . . One of the most important tasks of food service managers is assisting executive chefs as they select successful menu items . . . . Managers or executive chefs estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies . . . . Managers interview, hire, train, and when necessary, fire employees . . . . Food service managers ensure that diners are served properly and in a timely manner. They investigate and resolve customers' complaints about food quality or service . . . . They make sure that health and safety standards and local liquor regulations are obeyed. In addition to their regular duties, food service managers perform a variety of administrative assignments, such as keeping employee work records, preparing the payroll, and completing paperwork to comply with licensing laws and reporting requirements of tax, wage and hour, unemployment compensation, and Social Security laws . . . . Managers also maintain records of supply and equipment purchases and ensure that accounts with suppliers are paid. SRC 04 242 5 1773 Page 5 Managers tally the cash and charge receipts received and balance them against the record of sales. They are responsible for depositing the day's receipts at the bank or securing them in a safe place. In accord with the director's decision, the AAO determines that the duties of the proffered position reflect the duties of a food services manager, in particular a restaurant general manager. With regard to the educational requirements for the occupation, the Handbook states, in pertinent part, as follows: Experience in the food services industry, whether as a full-time waiter or waitress or as a part-time or seasonal counter attendant, is essential training for a food services manager. Many food service management companies and national or regional restaurant chains recruit management trainees from two- and four-year college hospitality management programs which require internships and real-life experience to graduate. Some restaurant chains prefer to hire people with degrees in restaurant and institutional food service management, but they often hire graduates with degrees in other fields who have demonstrated experience, interest and aptitude . . . . [Gleneral managers need prior restaurant experience, usually as assistant managers. A bachelor's degree in restaurant and food service management provides particularly strong preparation for a career in this occupation . . . . For those not interested in pursuing a four- year degree, community and junior colleges, technical institutes, and other institutions offer programs in the field leading to an associate degree or other formal certification . . . . Id. at 46-47. What the Handbook makes clear is that, even if many food service managers, including restaurant general managers, have baccalaureate degrees in hospitality management or a related specialty, there is ample opportunity to enter the occupation with credentials short of a four-year baccalaureate degree in a specific specialty, such as an associate degree, vocational training, and relevant work experience. Accordingly, a restaurant general manager does not meet the first alternative criterion of a specialty occupation, at 8 C.F.R. 5 214.2(h)(4)(iii)(A)(l), because a baccalaureate or higher degree in a specific specialty is not the normal minimum requirement for entry into such a position. As for the second alternative criterion of a specialty occupation, at 8 C.F.R. 5 214.2(h)(4)(iii)(A)(2), there is no evidence in the record that other restaurants comparable to the petitioner require their general managers to have a baccalaureate degree in a specific specialty. The petitioner has not shown that a bachelor's degree requirement in a specific specialty is common to the petitioner's industry in parallel positions among similar organizations, as required for the proffered position of restaurant manager to qualify as a specialty occupation under the first prong of 8 C.F.R. $ 214.2(h)(4)(iii)(A)(2). Though the petitioner asserts that the general managerial duties of the proffered position exceed those of a typical food services manager and distinguish the position from the Handbook's description of a food service manager, the evidence of record does not support that claim. The petitioner contends that its general manager acts as its chief financial officer and chief operating officer. However, neither the petitioner's original description of the position nor the incumbent's resume describing his duties provides any substantive details demonstrating that the financial and operational tasks inherent in the position are beyond the scope of a typical restaurant general manager. The duties of the proffered position are described by the petitioner and the incumbent employee in broad, general language - i.e., "responsible for planning and coordinating the SRC 04 242 5 1773 Page 6 development and direction of [the business]" and "in charge of financial planning, expansion and capital investments" and responsible for "handl[ing] all relationships with accountants, lawyers, government entities, etc." - that provides little indication of the complexity and specialization of the tasks the beneficiary would perform. As far as the record shows, neither the type of restaurant involved in this petition, nor its scale of operation, food offerings, or entertainment, are unique in the restaurant industry. Nor does the record show that the general manager's duties are unusually specialized or complex, such that they could not be performed by an individual with less than baccalaureate level education in hospitality management or a related specialty. Based on the evidence of record, the AAO determines that the proffered position is not so complex or unique that it can only be performed by an individual with a baccalaureate degree in a specific specialty, as required to qualify as a specialty occupation under the second prong of 8 C.F.R. 3 214.2(h)(4)(iii)(A)(2), or that the duties of the position are not so specialized and complex that they require at least baccalaureate level knowledge in a specific specialty, as required to qualify as a specialty occupation under 8 C.F.R. 5 2 14.2(h)(4)(iii)(A)(4). With respect to the third alternative criterion of a specialty occupation, at 8 C.F.R. 5 214.2(h)(4)(iii)(A)(3), the petitioner claims that its incumbent general manager has the equivalent of a bachelor of arts degree in hospitality management. The record includes copies of that individual's resume, degree in public accounting from a Venezuelan university, and an evaluation of his work experience which concludes that seventeen years in the restaurant industry as an owner in Venezuela and a general manager in the United States are equivalent to a bachelor's degree in hospitality management. There is no evidence in the record, however, such as pay statements or quarterly wage and withholding reports, documenting the referenced individual's employment by the petitioner. Simply going on record without supporting documentation does not satisfy the petitioner's burden of proof. See Matter of SofSici, 22 I&N Dec. 158, 165 (Cornm. 1998) (citing Matter of Treasure Craft of California, 14 I&N Dec. 190 (Reg. Cornm. 1972)). Furthermore, the AAO notes that the evaluation of the incumbent general manager's work experience, which is authored by an associate professor of hospitality and service management at the Rochester Institute of Technology (R1T)'s School of Food, Hotel and Travel Management, is submitted by the petitioner as evidence of the incumbent's qualification to perform services in a specialty occupation in accordance with 8 C.F.R. 3 214.2(h)(4)(iii)(C)(4) and 8 C.F.R. 5 214.2(h)(4)(iii)(D). As the petitioner relies on the incumbent's foreign credentials to demonstrate that it normally requires a specialty degree or its equivalent for its general manager position, the AAO will determine whether the credentials evaluation establishes that the incumbent has earned such a degree or its equivalent. The pertinent regulations provide as follows:' To qualify to perform services in a specialty occupation, the alien must meet one of the following criteria: (4) Have education, specialized training, and/or progressively responsible experience that is equivalent to completion of a United States baccalaureate or higher degree in the specialty occupation, and have recognition of expertise in the specialty through progressively responsible positions directly related to the specialty. For the purpose of deciding whether the alien is qualified under 8 C.F.R. 5 214.2(h)(4)(iii)(C)(4), 8 C.F.R. 5 2 14.2(h)(4)(iii)(D) provides that the determination shall be based on one or more of the following: (1) An evaluation from an official who has authority to grant college-level credit for training andlor experience in the specialty at an accredited college or university SRC 04 242 5 1773 Page 7 which has a program for granting such credit based on an individual's training and/or work experience; (2) The results of recognized college-level equivalency examinations or special credit programs, such as the College Level Examination Program (CLEP), or Program on Noncollegiate Sponsored Instruction (PONSI); (3) An evaluation of education by a reliable credentials evaluation service which specializes in evaluating foreign educational credentials; (4) Evidence of certification or registration from a nationally-recognized professional association or society for the specialty that is known to grant certification or registration to persons in the occupational specialty who have achieved a certain level of competence in the specialty; (5) A determination by the Service [CIS] that the equivalent of the degree required by the specialty occupation has been acquired through a combination of education, specialized training, and/or work experience in areas related to the specialty and that the alien has achieved recognition of expertise in the specialty occupation as a result of such training and experience. For purposes of determining equivalency to a baccalaureate degree in the specialty, three years of specialized training and/or work experience must be demonstrated for each year of college-level training the alien lacks. For equivalence to an advanced (or Masters) degree, the alien must have a baccalaureate degree followed by at least five years of experience in the specialty . . . . It must be clearly demonstrated that the alien's training and/or work experience included the theoretical and practical application of specialized knowledge required by the specialty occupation; that the alien's experience was gained while working with peers, supervisors, or subordinates who have a degree or its equivalent in the specialty occupation; and that the alien has recognition of expertise in the specialty evidenced by at least one type of documentation such as: (i) Recognition of expertise in the specialty occupation by at least two recognized authorities ' in the same specialty occupation; (ii) Membership in a recognized foreign or United States association or society in the specialty occupation; (iii) Published material by or about the alien in professional publications, trade journals, books, or major newspapers; (iv) Licensure or registration to practice the specialty occupation in a foreign country; or (v) Achievements which a recognized authority has determined to be significant contributions to the field of the specialty occupation. 1 Recognized authority means a person or organization with expertise in a particular field, special skills or knowledge in that field, and the expertise to render the type of opinion requested. A recognized authority's opinion must state: (I) the writer's qualifications as an expert; (2) the writer's experience giving such opinions, citing specific instances where past opinions have been accepted as authoritative and by whom; (3) how the conclusions were reached; and (4) the basis for the conclusions supported by copies or citations of any research material used. 8 C.F.R. 5 214.2(h)(4)(ii). SRC 04 242 5 1773 Page 8 The first and fifth criteria - 8 C.F.R. 3 214.2(h)(4)(iii)(D)(l) and (5) - are the only ones applicable to the instant petition. With respect to 8 C.F.R. 5 214.2(h)(4)(iii)(D)(l), the credentials evaluation lacks crucial attributes that are prescribed in the regulation. It fails to demonstrate that the evaluator has the authority to award academic credit for work experience. Though the evaluator declares that he has "the authority to evaluate foreign educational credits, experience, training, and/or courses taken at other U.S. or international universities, and to determine whether credit would be awarded to a student by the University," the statement is not supplemented by documentary evidence that the university with which the professor is affiliated has a program for granting academic credit based on an individual's training and/or work experience. No letter has been submitted by a qualified official at RIT confirming that the institution has such a program. CIS may, in its discretion, use as advisory opinions statements from universities, professional organizations, or other sources submitted in evidence as expert testimony. When an opinion is not in accord with other information or is in any way questionable, however, CIS is not required to accept or may give less weight to that evidence. See Matter of Caron International, lnc., 19 I&N Dec. 791, 795 (Cornrn. 1988). For the reasons discussed above, the evaluation from the professor at RIT is not persuasive evidence that the incumbent general manager's work experience in Venezuela is equivalent to a bachelor of science in business administration, with a major in management, from a U.S. college or university, as required under 8 C.F.R. 5 214.2(h)(4)(iii)(D)(l) for the incumbent to be qualified to perform services in a specialty occupation under 8 C.F.R. 5 214.2(h)(4)(iii)(C)(4). With respect to 8 C.F.R. 5 214.2(h)(4)(iii)(D)(5), the regulation requires three years of specialized work experience for each year of college-level training the alien lacks for equivalence to a baccalaureate degree. The record indicates that the petitioner's incumbent general manager does not have any college-level education. Thus, the alien would have to demonstrate twelve years of progressively responsible work experience in areas related to the specialty to have the equivalent of a bachelor's degree in hospitality management. The only evidence of the restaurant experience discussed by the evaluator is the alien's resume stating that he owned a restaurant in Caracas, Venezuela from 1986 to 2002, and that he began working for the petitioner as a general manager in April 2003. There is no evidence that the alien was or is working with peers, supervisors, or subordinates who have a bachelor's or master's degree, or its equivalent, in hospitality management or a related specialty. Nor is there any documentation in the record showing that the alien has been recognized for his expertise in hospitality management or a related specialty. Thus, the record does not establish that the alien has any specialized work experience in restaurant management positions that can be counted toward a degree equivalence in the hospitality management or a related specialty, as required by 8 C.F.R. 5 214.2(h)(4)(iii)(D)(5) for the alien to be qualified under 8 C.F.R. 5 214.2(h)(4)(iii)(C)(4) to perform services in the specialty occupation. Based on the foregoing analysis, the AAO determines that even if the incumbent general manager's employment by the petitioner were proved, the record fails to establish that the petitioner has an established policy of requiring its general manager to have a bachelor's degree or its equivalent in hospitality management or a related specialty. The AAO concludes that the proffered position does not qualify as a specialty occupation under 8 C.F.R. 5 214.2(h)(4)(iii)(A)(3) because the petitioner does not normally require a specialty degree or its equivalent for the proffered position. 1. SRC 04 242 5 1773 Page 9 For the reasons discussed above, the petitioner has failed to demonstrate that its restaurant manager position meets any of the criteria enumerated in 8 C.F.R. 5 214.2(h)(4)(iii)(A) to qualify as a specialty occupation. The record does not establish that the beneficiary will be coming temporarily to the United States to perform services in a specialty occupation, as required under section lOl(a)(lS)(H)(i)(b) of the Act, 8 U.S.C. 9 1.1 0 1 (a)( 1 S)(H)(i)(b). The petitioner bears the burden of proof in these proceedings. See section 291 of the Act, 8 U.S.C. 5 1361. The petitioner has not sustained that burden. Accordingly, the AAO will not disturb the director's decision denying the petition. ORDER: The appeal is dismissed. The petition is denied.
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